All custom items are handmade and nonrefundable. 

I gladly accept returns and exchanges 
Contact me within: 14 days of delivery 
Ship items back within: 30 days of delivery 
I don't accept cancellations 
But please contact me if you have any problems with your order. 

The following items can't be returned or exchanged 
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: 
Custom or personalized orders 
Perishable products (like food or flowers) 
Digital downloads 
Intimate items (for health/hygiene reasons) 
Items on sale 
Conditions of return 
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.